About payment

How can I make a payment via Telegraphic Transfer (T/T)?

Follow these steps to complete your T/T payment:

1. Use the invoice issued by Artisbay Inc. to initiate the transfer at your local bank or via online banking.
2. Include the following details during the transfer:
   • Purpose of payment: Clearly reference the invoice number.
   • Currency: Ensure the payment is in the currency stated on the invoice.
   • Fees: Transfer fees are the sender’s responsibility.
3. Once the transaction is complete, email us a copy of the T/T receipt to confirm your payment and expedite order processing.

Does Artisbay Inc. accept payment through Letters of Credit (L/C)?

Currently, Artisbay Inc. does not accept payments via Letters of Credit (L/C).

Can I use a credit card for payment?

Yes. Website plans are paid by card through Stripe on Aurora Lumen, our own platform, and invoices can be paid by card through PayPal.

Is PayPal an accepted payment method?

Yes, PayPal is available for customers in most countries. Please contact us to verify if this option is available for your location.

What does the “Due Date” on my invoice mean?

The “Due Date” is the deadline by which we must confirm your payment. Failure to meet this deadline may result in the cancellation of your order. If you foresee any delays, please inform Artisbay Inc. before the due date to discuss potential solutions.

Can I request an extension on the payment due date?

Extensions are not typically granted. However, under special circumstances, you may contact us for consideration. Please note that if payment is not confirmed by the due date, orders may be canceled, and partial payments may be subject to a cancellation fee.

Can I split my payment into installments?

Installment payments are not standard practice but can be considered on a case-by-case basis. Please reach out to us directly to discuss this option.

Is it possible to consolidate payments for multiple orders?

Yes, you can make one payment to cover multiple orders. Notify us in advance to ensure the funds are properly allocated to your orders.

How will I know when my payment has been received?

Once your payment is verified in our account, we will notify you via email. To expedite this process, please send us a copy of your T/T receipt. Most payments are confirmed within a few business days, but processing times may vary depending on your bank and other factors.